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Registered Charity No. 1118638
Pathways is a Chesterfield based charity offering support and advice to people that are homeless and vulnerably housed.
Our mission is to prevent homelessness. We aim to eradicate rough sleeping within our community, and to support those without a permanent home to obtain and maintain one by providing clients with the help, skills and the confidence to resolve their issues of homelessness.
Pathways is the single point of access for single homeless people in Chesterfield, North East Derbyshire and Bolsover. We are looking for a housing/homelessness worker to support the work of Pathways. We are seeking someone who has passion and experience in supporting vulnerable people, with strong organisation skills, confident in communication, with an ability to manage competing demands.
Salary £18,480- £20,480 pro rata per annum(1 years fixed term contract with the possibility of extension based on funding).
Working 37 hours per week, operating over 5 weekdays
25 days annual leave pro rata plus bank holidays
Please fill in an application pack from our website to apply – Download Application Pack
Download the full job description (as shown here) – Download Job Description and Person Specification
Applications to be received by 8th November 2019 please email finished applications to: email@example.com
Interviews will take place on 18th of November 2019.
Or alternatively post to Pathways of Chesterfield, 120 Saltergate, Chesterfield, S40 1NG
TITLE – Street Outreach and Tenancy support worker
SALARY – £18,480 to £20,480 dependent on experience
ACCOUNTABLE TO – Centre Manager
HOURS – 37 hours / week over 5 week days
HOLIDAYS – 25 days / annum + bank holidays (pro rata)
Client support duties
1. To provide street outreach to people who are rough sleeping.
2. To provide tenancy support to people transitioning from being homeless to moving into a property.
3. To be involved in the Rough sleeper breakfast
4. To respond to streetlink reports within the time frame set.
5. To conduct early morning outreach a minimum of once per week.
6. To provide a support and advice service for clients who are homeless or at risk of homelessness
7. To manage a client case load.
8. To provide advice and information to service users as required
9. To make and receive appropriate referrals
10. To conduct holistic initial assessments with clients attending Pathways.
11. To keep accurate case records and statistics.
12. To assist clients with the completion of certain forms, such as housing application forms and housing benefit claim forms
13. To assist clients in applying for accommodation
14. To support clients to appointments
15. To assist clients in writing any relevant letters regarding their housing situation
16. To liaise with other agencies
17. To help manage any safeguarding concerns.
18. To assist in the day to day management of the centre as and when required
Operation of the Centre
To assist in the management of the centre particularly:
1. To ensure the security of the volunteers, staff, the centre and the centre users both within the building and in other environments..
2. To ensure health and safety and hygiene standards are adhered to
3. To ensure that the centre is run in accordance with polices and guidelines.
4. To cover the drop-in when required
Administration and Finance
1. To carry out administration for the project, including keeping accurate case files using databases, spreadsheets and word processing
2. To be involved in writing the progress report for funders.
Evaluation and planning
1. To maintain records and monitoring systems
2. To produce reports as requested
3. To assist in the development of the project, within the overall objectives, in consultation with the management and in response to the needs of the people who use the centre
1. To attend staff meetings
2. To attend other meetings as requested by the manager
3. To undertake any other duties as requested by the manager
4. To carry out the above duties in a way which accords with the centre’s policies and practice, in particular to show commitment to equality of opportunity.
|GCSE/‘O’ Level in English Language (Grade A*-C) or equivalent qualification|
|Experience and Knowledge|
|Knowledge of current relevant legislation and policies relating to housing and social care
Knowledge of local health and social care services relevant to the service users who access the centre
Knowledge of issues surrounding homelessness
Knowledge of the benefits system for both general benefits and housing
Knowledge and understanding of the needs of our service users
Experience of support planning and key-working processes
Experience of crisis work with vulnerable service users
Experience of conducting risk assessments
Experience of organising resources and prioritising workloads to meet deadlines
Experience of managing challenging behaviour
|Skills and abilities|
|Ability to work cooperatively with others as part of a team
Ability to work on your own initiative
Ability to build relationships with service users, gaining their trust and understanding their needs
Ability to communicate effectively with people at all levels in a variety of situations
Ability to manage competing demands and priorities
Ability to implement the aims and objectives of Pathways at a functional level
Computer literate and competent with Microsoft Office Software
Commitment to continuous personal development
|Desirable – Driving license|
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