When Liam first came to Pathways in October 2024, life was far from stable. He was struggling with poor physical health, drifting between relatives’ sofas, and didn’t even have a bank account in his name. The basics many take for granted were out of reach, and building a relationship with him wasn’t easy—weeks would often pass before he returned a phone call.
But everything started to change in February. With patient support, Liam managed to open a “No Fixed Abode” bank account with HSBC—a major breakthrough. It was more than just access to money; it was a step toward reclaiming control. That small but significant success boosted his confidence, and from then on, our weekly check-ins became the norm.
Momentum continued to build. Soon after, Liam secured a private rented property—his first real place in a long time. Pathways stepped in with £325 to help cover the upfront costs, making it possible for him to move in without delay.
Once he had the keys, we acted quickly to make his new space feel like home. Applications were submitted—one through the DDF for essential white goods, and another to the New Hope Charity for household basics like curtains, a kitchen table, and cooking equipment. Bit by bit, the flat transformed into a place of comfort and dignity.
The day we completed Liam’s discharge form and closed his case, he took a moment to reflect. With quiet gratitude, he shared that—for the first time in years—he finally had somewhere he could call home. And even more importantly, he had hope.